WINBUZZ Privacy Policy

1. Information We Collect

WINBUZZ may collect the following types of information:

1.1 Personal Information

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, job title, industry, business requirements
• Communication Data: Messages, inquiries, and correspondence with WINBUZZ
• Project Information: Details about your project requirements, timelines, and specifications

1.2 Technical Information

• Website Usage: IP address, browser type, device information, pages visited
• Cookies: Information stored through cookies and similar technologies
• Analytics Data: Website traffic, user behavior, and performance metrics

2. How We Use Your Information

WINBUZZ uses your information for the following purposes:

2.1 Service Delivery

• Providing IT services and technology solutions
• Communicating about projects and deliverables
• Processing payments and managing accounts
• Providing customer support and technical assistance

2.2 Business Operations

• Improving our services and website functionality
• Conducting market research and analysis
• Managing business relationships
• Complying with legal and regulatory requirements

2.3 Marketing Communications (With Consent)

• Sending promotional emails about WINBUZZ services
• Sharing industry insights and technology updates
• Providing information about special offers and events
• WhatsApp marketing messages (only with explicit consent)

3. Legal Basis for Processing

WINBUZZ processes your personal information based on:

• Consent: When you voluntarily provide information or opt-in to marketing
• Contract: To fulfill our service agreements and business obligations
• Legitimate Interest: For business operations and service improvement
• Legal Obligation: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

WINBUZZ does not sell, trade, or transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

• Trusted third-party service providers who assist in business operations
• Cloud hosting and infrastructure providers
• Payment processors and financial institutions
• Marketing and analytics platforms (with your consent)

4.2 Legal Requirements

• When required by law, court order, or government request
• To protect the rights and safety of WINBUZZ and others
• To prevent fraud or unauthorized activities

5. Data Security

WINBUZZ implements comprehensive security measures to protect your information:

• Encryption: SSL/TLS encryption for data transmission
• Access Controls: Restricted access to authorized personnel only
• Regular Audits: Security assessments and vulnerability testing
• Data Backup: Secure backup and disaster recovery procedures
• Employee Training: Regular privacy and security training for staff

6. Data Retention

WINBUZZ retains your personal information:

• For as long as necessary to provide services and fulfill business purposes
• As required by applicable laws and regulations
• Until you request deletion (subject to legal obligations)
• Project-related data for 5 years after project completion
• Marketing data until you unsubscribe or withdraw consent

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Correction

• Request access to your personal information held by WINBUZZ
• Request correction of inaccurate or incomplete information
• Update your contact preferences and marketing settings

7.2 Deletion and Portability

• Request deletion of your personal information (subject to legal requirements)
• Request data portability in a structured, machine-readable format
• Withdraw consent for marketing communications at any time

7.3 Marketing Opt-Out

• Unsubscribe from email marketing using the link in our emails
• Opt-out of WhatsApp marketing by replying "STOP" to our messages
• Contact us directly to update your communication preferences

8. Cookies and Tracking Technologies

WINBUZZ uses cookies and similar technologies to:

• Improve website functionality and user experience
• Analyze website traffic and user behavior
• Provide personalized content and services
• Enable social media features and analytics

You can control cookie settings through your browser preferences.

9. Third-Party Services

Our website may contain links to third-party websites and services. WINBUZZ is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. International Data Transfers

If you are located outside India, please note that WINBUZZ may transfer your information to India for processing. We ensure appropriate safeguards are in place to protect your information during international transfers.

11. Children's Privacy

WINBUZZ services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

12. Changes to Privacy Policy

WINBUZZ may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications for material changes
• Updating the "Last Updated" date at the top of this policy

13. Contact Information

If you have questions about this Privacy Policy or want to exercise your rights, please contact WINBUZZ:

14. Compliance and Jurisdiction

This Privacy Policy is governed by the laws of India. WINBUZZ complies with applicable data protection regulations including:

• Information Technology Act, 2000 (India)
• Personal Data Protection Bill (when enacted)
• Industry-specific privacy regulations